Airport officials dispute study

Friday, Oct. 9, 2009 1:51 PM
Last updated Friday, Jan. 8, 2010 1:50 PM
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A study of on-time air travel from a Washington, D.C., public policy organization ranked Augusta as one of the worst in the nation.

But Augusta airport officials dispute the findings in the study, citing incomplete data and ranking the airport on arrivals, over which the destination airport has no control.

The Brookings Institution ranked Augusta as among the 10 worst metro areas in the nation for on-time airline arrivals – only 74 percent of flights arrive on time. Among other cities in the Southeast, Atlanta, Columbia, and Melbourne, Fla., rated worse.

Diane Johnston, marketing director for Augusta Regional Airport, said Augusta is not responsible for a jet leaving late from Atlanta or Charlotte.

“Atlanta gets backed up because they’ve got traffic coming in from all over the world. … If Atlanta starts getting behind, you can guarantee that we’re going to be behind in our Atlanta flights,” she said.

When rating on-time performance based on departures, where the airport has more control, Augusta has an 83.8 percent on-time performance, considering the average of the 12 months leading up to June 2009, which was the range of the Brookings Institution study.

“When we send them back out, it is always better than the arrivals because it is under our control,” she said.

Ms. Johnston said Brookings used data from only one of the airlines that land in Augusta -- Atlantic Southeast Airlines, which is a regional carrier for Delta -- in determining the results: .

“The federal government gets reports from the 20 largest airlines in the country,” she said. US Airways uses airline companies that are too small to report to operate its regional flights. So US Airways data for Augusta is not reported to the federal government and therefore not available to Brookings, Ms. Johnston explained.

The FAA doesn’t consider a flight late until it is 15 minutes late in landing or departing.

The Brookings report is a first-of-its-kind analysis of air travel among metro areas – as opposed to individual airports – that charts where and how often people are flying and whether flights take off and land on time.

The best on-time performance was Salt Lake City, at 86 percent, according to the study. The worst was New York City at 66.3 percent on-time arrivals.

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The Big O
0
Points
The Big O 10/09/09 - 02:20 pm
0
0
Augusta airport is horrible

Augusta airport is horrible and it is built next to a swamp that induces alot of fog. The last flight from Atlanta routinely gets delayed or cancelled. My last time using Augusta airport was on a flight from ATL delayed an hour due to fog in Augusta then took off and circled Augusta for 45 minutes hoping fog would break then back to ATL then on a bus to Augusta. Yeah.....not going to utilize that airport again.

AugustaRaider
0
Points
AugustaRaider 10/09/09 - 03:17 pm
0
0
No way! Really? Cannot be

No way! Really? Cannot be true....

dashiel
176
Points
dashiel 10/09/09 - 03:21 pm
0
0
Where Remembering Our Slogan

Where Remembering Our Slogan Far Exceeds The Attention Span of Our Counter Help.

142
Points
Dan White 10/09/09 - 03:42 pm
0
0
That's why I don't fly out of

That's why I don't fly out of or into Bush Field. I take the 70 mile drive to Columbia. Never had a problem with service to or from Columbia! Service at Augusta messed me up for the last time several years ago!

Emerydan
10
Points
Emerydan 10/09/09 - 03:46 pm
0
0
Until Augusta's airport gets

Until Augusta's airport gets direct service to more than just two cities (that are about a 2 and half hours drive away), using it will be more of a novelty than being pragmatic. using Bush Field gives you a choice of only two carriers and you are required to change planes in either Atlanta or Charlotte. The renovations are nice and all, but until they get more carriers and more direct flights, then I will keep driving to Atlanta.

dashiel
176
Points
dashiel 10/09/09 - 04:47 pm
0
0
Where The Ticket Price Far

Where The Ticket Price Far Exceeds Any Benefits...

jackragg
0
Points
jackragg 10/09/09 - 05:23 pm
0
0
Huge waste of taxpayers money

Huge waste of taxpayers money like everything else in Augusta. I've flown out of that terminal many times when the companies I work for pay for it. I would never spend my own money to fly out of there. And they can dispute all they want. The storie's accurate as far as my experience goes.

storiesihaveread
332
Points
storiesihaveread 10/09/09 - 05:39 pm
0
0
I really dont know what the

I really dont know what the comlaints about prices are I just dont see it. I booked 6 tickets flying to Washington DC round trip from Augusta to DC was 248.00 with a layover in Atlanta from Atlanta to DC was 378.00 no layover....

BillC1
49
Points
BillC1 10/09/09 - 05:54 pm
0
0
I just don't see it. I fly in

I just don't see it. I fly in and out of Augusta through Charlotte 2-3 times a month. The flights are on time, the staff is courteous and the prices are lower than flying through Atlanta or Columbia. I quit flying out of Columbia because the cost was just way too high. I had significant problems with Delta but once I switched to US Air I could not be happier with the Augusta airport.

disssman
6
Points
disssman 10/09/09 - 06:38 pm
0
0
Augusta aviation your nose is

Augusta aviation your nose is growing. I have taken friends to Bush field 4 times this year and not one time did they leave on time. In fact on most occasions I saw more Homeland security people than I saw passengers. And I just love the snack area, so quaint and homey for a 30 million dollar facility. And the design of the restrooms at the very ends of the terminal is a master stroke of design engineering.

corgimom
27268
Points
corgimom 10/09/09 - 08:31 pm
0
0
It's accurate and has always

It's accurate and has always been accurate. I wonder how they classify the flights that are cancelled?

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