No one should buy these sales tactics

  • Follow Glynn Moore

In the supermarket last week, I reached for a bottle of mustard but put it down after spotting a second bottle from the same manufacturer whose label boasted "14 percent more!"

I consider myself a careful consumer, so naturally I wanted more mustard for the same price.

Then I saw wording beneath "14 percent more!" in much smaller letters: "Than our 12-ounce bottle."

That gave me pause. Instead of offering me more mustard for the same money, the bottle was actually just a larger size, at a larger price, than the 12-ounce mustard. Indeed, the bigger bottle was bigger than the smaller bottle. Go figure.

That's like advertising a medium cup of coffee as "larger than our small coffee." That's true, but it's misleading to hurried customers forking over their money.

On the next aisle, I picked up a pouch of mashed potato flakes. For less than a buck, I could get "100 percent Idaho potatoes." Not a bad deal.

I didn't expect to find a list of ingredients on a bag that contained "100 percent Idaho potatoes," but there it was. A long list it was, too, with all sorts of flavorings, preservatives and who knows what else. That wasn't my idea of 100 percent potatoes.

I suspect the label meant that if I culled out all those other things from the pouch, then whatever was left -- no matter how tiny -- was real potato. I put down the pouch, walked to the produce aisle and bought a 10-pound bag of potatoes. One hundred percent potatoes, I'm pretty sure.

That night, I looked up from my book when the TV commercial touted a laundry detergent's merits: "Takes out the stains and leaves your clothes whiter and brighter!"

"We need to buy some of that stuff," I told my wife.

Then came the small print. At the bottom of the screen, in pixels almost illegible, was this: "Than clothes before washing."

What the commercial actually said, then, was: "This stuff makes your clothes cleaner than they were when you threw them into the washer."

I hope any detergent would do that. In fact, I would expect plain water with no soap at all to clean my clothes better than they were when I took them off. For crying out loud, a bucket of marbles would beat out some dirt.

The next morning, as I dressed, the woman on the television said her station "has learned" that something was happening in the community.

"Isn't that the same thing that was in the newspaper yesterday?" I asked my wife.

"But maybe they just now learned it," she said.

"How? By reading the paper?"

I was telling all of this at the office, and a friend said he had once seen "Lose 20 pounds!" on a package of gum. You can't beat that. Or can you?

Underneath, in reading-glasses type, was the rest of the story: "Over a period of time when combined with proper diet and exercise." I'm inclined to believe that the diet and exercise would work -- with or without a stick of gum.

It's difficult to know what to believe these days. In fact, I am beginning to think I'm the only person I can trust anymore. And some days, my friends, I'm not so sure about me.

Reach Glynn Moore at (706) 823-3419 or glynn.moore@augustachronicle.com.

Comments

Asitisinaug

Most labels are outright fraudlent on the front. Read the back of the label and start with the serving size because this is where they really trick you, especially with the calories, calories from fat and sodium. The marketing lies these companies go to in order to get our business are ridiculous but apparently work very well with most unknowing consumers.

butler123

Serving sizes are rediculous. I've never been very over weight in my life and they make me feel as though I must eat like a pig. I mean one little can of soup is supposed to be 2 servings. Get out your measuring cup, are you really only going to eat 1/2 cup of ice cream. Honestly I wouldn't even bother to dish that up.

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