Wednesday, February 10, 2010

Delta's Augusta call center plans to hire 40

Delta Air Line's Augusta call center is adding 40 people this month to replace retired workers and add reserves for holiday travel.

The tentative start date for the new employees is Oct. 26, said Delta spokeswoman Leah Lamb.

Delta has a 145-person customer center off River Watch Parkway that primarily handles calls on lost luggage.

Ms. Lamb said applications are being accepted immediately for the openings to its part-time reserves staff.

Representatives of Delta will be at a job fair at Fort Gordon on Tuesday, but applications are also being accepted at Delta's online employment site, delta.com/employment.

"It is called ready reserve. It is a permanent job, but it is part-time," Ms. Lamb said.

"We call them in when we need them."

The Augusta center lost 27 people this year to retirement, and those jobs need to be replenished. The additional employees are also needed for holiday travel.

The facility has been in Augusta since 1999.

Reach Tim Rausch at (706) 823-3352 or timothy.rausch@augustachronicle.com.

A JOB AT DELTA

Apply for jobs in Augusta at www.delta.com/employment or see a representative at the Fort Gordon job fair Tuesday.

Comments

Rolling Eyes

"Delta has a *145-PERSON* customer center off River Watch Parkway that primarily handles calls on lost luggage."......... Hmmmm, with that large number of employees lets hope that this place handles the lost luggage for all of our region and that it isn't expressly needed for Delta's lost luggage here at the Augusta Airport!

mineallmine

I hope Delta does not lose that much luggage on just the Augusta passengers. That, in itself, could make a person not want to fly Delta.

FallingLeaves

Part-time won't pay for the gas to get out there. Good grief.

JohnQPublic

It handles lost luggage phone calls, ROlling eyes. It's a call center.

WW1949

Rollingeyes and allmine. It handels calls for all Delta flights all over the US and probably overseas. It is a call center just like Comcast, T-Mobile, Verizon and all large companies that handle company problems.

Were you Spotted?