I witnessed the best customer service ever while returning a piece of equipment one recent night. Not only did I receive a replacement but in doing so, the customer service manager and technical advisor took into consideration that my situation was not the norm and they, Walmart, bent the rules solely on customer satisfaction.
In times like these, it is nice to know that there is a place we can go to see a smile and feel confident that our satisfaction truly is a business' desired end. Kudos to Walmart in Evans.
Paul Cyr, Martinez