Originally created 09/17/06

Knology, Busby's, Pioneer Services win top BBB award

A cable company, a heating/air conditioning contractor and a financial services firm took top honors at the Better Business Bureau of Central Georgia and the CSRA's annual Torch Awards ceremony.

The awards banquet, which recognizes companies that have demonstrated high ethical standards, was held Sept. 7 at the Augusta Towers Hotel & Conference Center. The three winners were:

-- Knology of Augusta, in the Category I class for companies with more than 100 employees

-- Busby's Heating, Air Conditioning and Refrigeration, in Category II for companies with 11 to 99 employees

-- Pioneer Services, in Category III for companies with one to 10 employees

"In today's climate, anytime you can honor companies that show their commitment to a more ethical marketplace, it truly does make you proud," said Kelvin Collins, the president and CEO of the local BBB.

More than 13 companies were nominated for the Torch Award, a recognition that had been postponed in the Augusta market for more than three years while the local BBB affiliate went through a reorganization.

"We are incredibly proud to receive this award," said Mike Adams, Knology's general manager in Augusta. "It goes to show how much of an impact our value system, and the ethics it instills in each and every one of us, has on the way we do business."

Busby's Heating, Air Conditioning and Refrigeration was selected for its history of ethical dealings with customers and suppliers.

"Busby's has received many awards over the years, but none of them compare in importance to the Torch Award," President Rick Busby said. "Our team considers this the highest honor achievable."

Pioneer Services' Fort Gordon branch, which provides free and low-cost financial counseling and investment services to members of the military, was recognized for its Code of Conduct for Military Families and its no-questions-asked, 15-day return guarantee.

Reach Damon Cline at (706) 823-3486 or damon.cline@augustachronicle.com.


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