Originally created 12/21/04

Holiday cooks can find help with hotlines



Toll-free telephone services and Web sites offer a variety of specialist answers to cooking and food-safety questions during holiday preparation times. Here are some of them:

-U.S. Department of Agriculture Meat and Poultry Hotline: (888) 674-6854. Food safety specialists answer calls about meat and poultry preparation and cooking questions, year-round Monday to Friday, 10 a.m. to 4 p.m. EST. Recorded information is available 24 hours a day at the same number. Also available in Spanish.

On the Net:

http://www.fsis.usda.gov

-Butterball Turkey Talk-Line: (800) 288-8372. Home economists and nutritionists answer holiday cooks' questions, in both English and Spanish, for callers in the United States and Canada. Callers can request a free pamphlet with safety and cooking tips and recipes.

Through Dec. 23, weekdays, 8 a.m. to 6 p.m. CST.

Dec. 24 to Dec. 25, Christmas Eve-Christmas Day, 6 a.m. to 3 p.m.

Dec. 26, day after Christmas, 8 a.m. to 6 p.m.

Automated assistance available outside the above hours and all year long.

On the Net:

http://www.butterball.com

-Foster Farms Turkey Helpline: (800) 255-7227. Turkey-cooking questions are answered and information given 8 a.m. to 5 p.m. PST, Monday through Friday.

On the Net:

http://www.fosterfarms.com

-Perdue consumer help line: (800) 473-7383. Consumer-relations representatives answer cooking, storage and other questions about poultry products weekdays year-round (except Christmas Day) 9:30 a.m. to 6 p.m. EST. Free booklet offer with tips on safe handling of poultry.

On the Net:

http://www.perdue.com

-Shady Brook Farms: (888) 723-4468.

-Honeysuckle White: (800) 810-6325.

Automated holiday-meal information lines offer 24-hour service every day throughout the holidays, including meal planning, buying and cooking turkeys.

On the Net:

http://www.shadybrookfarms.com

http://www.honeysucklewhite.com

-Empire Kosher poultry customer hotline: (800) 367-4734, or (717) 436-5921. Help is offered by consumer-affairs representatives year-round Monday through Thursday, 8 a.m. to 4:30 p.m. EST; Friday, 8 a.m. to 3 p.m. EST. Program offers recipes, newsletter, tips on defrosting and cooking poultry. Closed Jewish and secular holidays.

On the Net:

http://www.empirekosher.com.

-Ocean Spray consumer help line (800) 662-3263. Year-round, weekdays (except Christmas Day, New Year's Day and other major holidays) 9 a.m. to 4 p.m. EST. Consumer department staff field questions on cranberries, offer recipes, cooking tips, nutritional information, menu-planning worksheets, product information.

On the Net:

http://www.oceanspray.com.

-Reynolds Turkey Tips Line (800) 745-4000. A year-round 24-hour automated hot line; through Dec. 31 offers advice on turkey defrosting, preparation and cooking options, free brochure and recipes.

On the Net:

http://www.reynoldskitchens.com.

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Also on the Net:

http://www.mccormick.com. Includes a holiday entertaining guide.

http://www.starchefs.com. Holiday recipes, with tips from professional chefs and cookbook writers.

http://www.southernfood.about.com offers Christmas and holiday recipes, information and cooking tips.