Regarding the bomb scare at the Augusta Regional Airport, reported by Sylvia Cooper:
While I commend the Richmond County Sheriff's Department for the fine job they did, I have a couple of complaints concerning management of the airport: There was no information available to the people coming to the airport.
When my wife and I arrived at the airport for our 5:40 p.m. flight, security told us what happened and where to park in order to wait until the "all clear" was given. That was the only information we received.
People who came to the airport to pick up someone were not told what planes had landed or were not being allowed to land. We got information by walking up to the security personnel, asking a question and then sharing the information with everyone else.
As for Ms. Cooper's article, passengers did not board through an outside gate. We were not allowed near the terminal until the scare was over. Ms. Cooper also stated flights were not affected - also incorrect. Our 5:40 p.m. flight was delayed until 7:15 p.m. The delay caused my wife and I to miss our connecting flight in Atlanta. So instead of making our 8 p.m. flight from Atlanta to Newark we were booked on the 9:45 p.m. flight. Thus we did not arrive in Newark until midnight. By the time we got our rental car and got to the hotel it was after 1 a.m. So to say no flights were affected is not true.
Joseph F. Gulino, Grovetown, Ga.
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