Confused about the city's plan to extend government managed garbage pickup?
You're not alone.
To make the most frequently-asked question - "Am I included in the city's garbage service?" - a little easier to answer, a map showing areas slated for trash pickup was posted online Monday morning.
"It's an effort to provide another source of information on areas included in garbage pickup," Public Works Director Teresa Smith said.
Phone calls concerning trash service have been so constant to the city's question and complaint hot line, Augusta Cares, that there's been little time to address any other city-related complaints. The Department of Public Works and county commissioners also have been besieged by questions about the commission's recent decision to add 23,000 new customers to city garbage service.
Although different areas will be serviced by different haulers, every city garbage customer will receive the same service for the same price, Ms. Smith said.
Residents scheduled to receive city garbage service will be notified in their next water bill. Customers also will receive a flier sometime this month from their new hauler that will include information on the days of pickup.
Beginning July 23, residents should start getting new garbage cans, with pickup slated to begin Aug. 3, Ms. Smith said. City service will consist of twice weekly pickup, recycling, and weekly collection of yard refuse and bulky waste.
"We've never done anything like this before," Mayor Bob Young said. "It's an evolving process, and we're doing everything we can to get the word out."
Those receiving city trash pickup as a new service will see a line-item charge of $195 on their annual property tax bills. Existing customers in the city's urban district will continue to pay for the service as part of their urban millage rates.
The cost to the government is expected to be more than $7.2 million a year.
The bulk of the area to be serviced is north of Gordon Highway and east of Bobby Jones Expressway.
Some subdivisions outside that area also are slated for service, including south Augusta neighborhoods inside the area bounded by Deans Bridge, Willis Foreman, Peach Orchard and Tobacco roads.
Reach Heidi Coryell at (706) 823-3215.