Q: We are having trouble sending a picture to my daughter in Boston on the Internet. We scanned the photo using Adobe Photodeluxe 1.0 and followed all directions but got nowhere. Could you give us some information on getting it on the Internet?
A: Have you saved it in the correct format? Photodeluxe lets you save files in "gif" format, which your daughter should be able to read if she's using the Internet.
Readers: We've collected a fair number of additional suggestions from readers on the troublesome subject of how to print out Web pages.
Don Wade of New York City reminds us that Word97 allows you to read html files from the Web, then save them as text files, which strips out all the formatting.
"Since I already have Word, this is cheaper than paying for a shareware program," he writes.
Evert Volkersz, who works in the reference department at the State University of New York at Stony Brook's libraries, also points out that you can use Print Preview in Netscape Communicator to good effect, since it shows you exactly what the finished product will look like.
For particularly nasty situations, Steve Matza of Ronkonkoma, N.Y., recommends CaptureEze97 at www.screencapture.comcap97.htm, which will grab pretty much anything onscreen and turn it into a printable graphic format.
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