Lawmakers propose curbing Internet service providers
By The Associated Press
Some state lawmakers have sponsored legislation to protect customers unable to get access to America Online and other Internet service providers:
In Connecticut, Rep. Michael Lawlor's bill would require Internet service providers to give refunds for the time users can't get online. He said Connecticut law gives the same right to consumers whose cable television goes on the fritz.
In North Dakota, Sen. Wayne Stenehjem's bill would require Internet service providers to give prospective customers their ratio of users to phone lines. A bill by Rep. Eliot Glassheim would require a provider to be able to have 70 percent of its customers online at any given time.