As a senior citizen who suffers from breathing problems, I find it necessary to use the battery-powered carts at various Augusta-area retail stores. I must say that I am deeply disappointed in this wonderful service.
Of all the stores I shop there are two that stand out for poor quality of carts. I was at a discount department store on Bobby Jones Expressway and waited at the entrance for 30 minutes for a cart to return. I contacted the assistant manager, who was very curt and short when I asked about the number of carts and other questions.
A retailer on Robert C. Daniel Parkway is horrible. You are lucky if you can travel any distance.
I have been to these stores first thing in the morning, when carts should be fully charged, but to no avail. Their carts are terrible. Even one of the warehouse clubs leaves something to be desired.
Most of the grocery stores are outstanding with their carts and customer service, especially Publix.
Augusta is consistently listed as a great place to retire. As long as stores do not provide for the ever-growing number of retirees, then we’ll move elsewhere.
Seniors, complain. Write letters to corporate offices and the local stores. We have a lot of money to spend with the stores that care.