About where they were when the power went out. Or when their friends and family’s power went out. Or didn’t go out – for those lucky few.
About their storm damage. About the sounds of transformers popping and iced-over tree limbs snapping.
About the cleanup around their homes and neighborhoods.
About driving on ice. Or around power lines. Or navigating the maze of downed trees. And the hazards of busy intersections sans traffic lights in the search for hot food or gas.
About meeting neighbors for the first time. About the kindness of others.
Although all the stories sound alike, they all differ in the details. The sequence and severity. And it is those differences that bring them together.
The ice storm was a communal event.
As such, our staff shared the same misfortune and opportunities as you. Loss of power. Hazards on the roads. Lack of heat. Seated in a running car to charge a mobile phone.
But they did what they do best. Bring you information.
They kept the Web site updated. They took the pictures and wrote the stories. They interacted with you on the social media sites. And we put out the printed newspaper edition, too.
Communal events are about sharing.
We shared with you the information as soon as we got it. You shared your photos and videos. You shared your tips of power outages and storm damage. You shared your stories.
And you shared your questions.
Lots of questions.
You needed information and turned to The Chronicle for help.
You asked questions on Facebook. You asked them on Twitter. And you asked them over our newsroom phone lines.
“Do you have any information on Stevens Creek area?”
“Have you heard when the power is coming back on around King’s Way?”
“Do you know when my cable will be working?”
“Is Georgia Power still in the area because I haven’t seen a truck for hours?”
We didn’t always have the answers, but you thought of us as an immediate source for answers.
One resident of an area nursing home asked us to get in touch with authorities because “a lot of older residents out here without power.”
Augustan Julia Crowley called after midnight when two trees crashed through her bedroom ceiling. She thought we would want to send a photographer because it would make a good picture.
She was right about that, and her assessment that the picture could wait until morning because the roofers were probably too busy to get to her house before sunrise.
The Augusta Chronicle continues to be your connection to the shared story of this community as we experience it.