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Official: Garbage containers should be replaced by Wednesday

Monday, July 15, 2013 8:24 PM
Last updated Tuesday, July 16, 2013 8:02 AM
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Augusta households whose garbage containers were removed last week should have replacement cans by Wednesday at the latest, Environmental Services Director Mark Johnson said Monday.

The roll-off containers, thousands of which are lined up at a Daniel Field Airport staging area, were intended to replace about 7,000 damaged or old cans picked up by a contractor last week in the Summerville and National Hills neighborhoods.

Johnson, who said last week the carts should be replaced in a matter of hours, said Monday that one contractor was doing pickup and a second was replacing the cans.

“So what ended up happening is on the first day they got out of sync,” Johnson said, leaving many families with no garbage can for days. “More carts got picked up than were delivered.”

The issue is the latest in the city’s struggle to implement a new solid waste contract for once-weekly garbage, recycling and yard waste pickup. The transition, which started June 3, has seen thousands of missed pickups of garbage or recycling by either of two contractors hired to do the job.

Johnson said the broken carts will be scrapped and recycled, but the new, full-sized carts should be at customer curbs by Wednesday. Substitute smaller carts, available for a lesser fee, won’t be available until after this year’s billing cycle, Johnson said.

“All cart deployments, like mass delivery, is to be done by Wednesday,” he said.

Comments (8) Add comment
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GnipGnop
12467
Points
GnipGnop 07/15/13 - 09:49 pm
5
0
Too bad...

ARC commissioners can't be replaced that fast....

dashiel
176
Points
dashiel 07/15/13 - 09:54 pm
4
2
MYSTERY SOLVED

It all makes sense now that the new contractors have been identified. They are the Army Corps of Engineers.

Adam Bomb
359
Points
Adam Bomb 07/16/13 - 06:32 am
3
1
Normally I'd be all over this one but.....

In a rare moment of compassion I am wondering just how frustrated our Commissioners are over the latest flap to roll their way. I know the new trash program is well intentioned but the delivery, although seemingly well planned, has come back to bite them over and over. But look on the bright side. Augusta Georgia operates under Murphy's law. Which cannot be repealed, changed or voted down. So Commissioners, one of your greatest critics, ME, feels for you. Don't get discouraged and give up. It's always been this way and always will be.

Little Lamb
47003
Points
Little Lamb 07/16/13 - 08:08 am
2
0
One-truck Solution

The unidentified contractor used the two-truck solution: Send out an empty truck on one day to pick up trash cans; then send out a full truck on another day to replace them.

Little Lamb's one-truck solution would have had the full truck —

1. Stop at the curb,
2. Take off one new cart and place it at the residence,
3. Put the damaged cart in the slot on the truck where the new one once was.
4. Drive to next residence.

It could have all been done in one exercise.

carolinafrog
14
Points
carolinafrog 07/16/13 - 11:12 am
2
0
In place by Wed???

In place by Wednesday doesn't help the FACT that I have been holding trash in my kitchen since LAST Wed when they came around and took my can without replacing it. I called 311 on Wed, Thu, Fri, & Mon. All four days I was told a can would be delivered in 24h (I wasn't told that on Fri). So I guess I set my garbage bags to the curb tonight and the nice men that finally deliver my can will place my trash in the can for the trucks to pick up? I want a refund of 1/52 of the garbage fee! It's not been a fun week. I pay my property taxes early every year but the Jacks they hire can't manage to place a can where the old one was collected???? WTH???

carolinafrog
14
Points
carolinafrog 07/16/13 - 11:12 am
3
0
No neighbors have cans

I can't even put my trash in a neighbor's can, they have no cans either. So, I'm not alone on this soap box!

dashiel
176
Points
dashiel 07/16/13 - 11:19 am
3
0
Too Logical, Little Lamb

Human emotions and cognitive skills only impede privatization. When the objective is to eliminate a few low-paid employees, we must remain compliant and spare no expense.

grinder48
2017
Points
grinder48 07/16/13 - 11:49 am
0
0
Bubonic plague
Unpublished

Soon we'll have Bubonic plague, septicemic plague and pneumonic plague, the cause of the Black Death that swept through Europe in the 14th century and killed an estimated 25 million people, or 30–60% of the European population. Good job commission!

Little Lamb
47003
Points
Little Lamb 07/16/13 - 01:20 pm
4
0
Old and Damaged

Here is what bugs me, carolinafrog:

The roll-off containers, thousands of which are lined up at a Daniel Field Airport staging area, were intended to replace about 7,000 damaged or old cans picked up by a contractor last week in the Summerville and National Hills neighborhoods.

You cannot believe that 7,000 cans became old and/or damaged all at one time. They need to replace the cans one at a time when they are discovered damaged.

1. If a residential customer calls and says his cart is damaged or is too cockeyed to be rolled easily:

2. If the garbage collection driver determines there is a problem with the cart on the route he can radio or call in:

Then one fit and able person can drive one pickup truck to one address and swap out a damaged can for a new one. That would be customer service.

Trying to make a military exercise out of it by doing 7,000 cans at a time is absurd.

I'll say this — the guy who picked up the old cans should get a bonus in his paycheck because look how efficient he was in following his instructions. The guy who was supposed to distribute the new cans (and his supervisor) should be fired and barred from doing work for a city contractor for life.

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