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Most missed Augusta garbage pickups resolved

Friday, June 14, 2013 7:59 PM
Last updated Saturday, June 15, 2013 11:02 AM
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Fewer Augustans should awaken this morning to uncollected garbage or recycling, according to Augusta Solid Waste Director Mark Johnson.

“I believe that would be the case. The only area where that has been a challenge is on assisted collections,” John­son said, referring to the homes of the disabled who are unable to put the bins on the roadside.

The city’s new weekly collection contract got off to a rocky start June 3, with thousands of missed pickups as most of the city’s 58,000 garbage customers were assigned a new hauler, truck, route and collection day.

One of two haulers under the contract, Advanced Dis­posal, has called in additional resources to handle missed collections, but Johnson said most missed pickups have been addressed.

South Augusta resident Carol Bruce was one customer who was missed last week, and she wondered whether the city will reimburse her for that day.

“When can I expect my $6 refund?” Bruce said.

That is unlikely, but the rollout has made the city aware of several flaws in the system, Johnson said.

One was a hauler’s decision to send out a “chase truck” that catches missed homes whose driver was unaware of which households were missed the first time.

“We weren’t sending the same driver back to catch his mistake,” Johnson said.

Also, Advanced underestimated what is needed to collect garbage along narrow Summerville streets and alleys, he said. For those collections, the company is hoping to purchase smaller vehicles that run on compressed natural gas, which is required under the contract, Johnson said.

Advanced also underestimated the resources required to cover the Summerville route, which runs between Wrights­boro Road and Wal­ton Way toward downtown. The company will add a truck to cover the area at no extra charge to the city.

Comments (11) Add comment
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Little Lamb
47956
Points
Little Lamb 06/14/13 - 08:53 pm
4
2
Sweet

This was a pretty good strategy from Mark Johnson. The bitter pill was to swap Augusta taxpayers from twice-a-week pickup to once a week and not reduce the cost. So, to make the transition palatable, they totally messed up the first week by not picking up the trash on schedule. Then they apologized and asked for some patience. And when the routes got picked up successfully in the second week, all was forgiven.

We suckers have now forgotten that we have half the service at full price. what a deal!

showboat
365
Points
showboat 06/14/13 - 10:18 pm
0
0
Mr. Johnson need to be fired
Unpublished

Mr. Johnson need to be fired ASP. What a mess!!!!!

dichotomy
36258
Points
dichotomy 06/14/13 - 11:23 pm
5
2
Not me.......I have not

Not me.......I have not forgotten. This is one of the dirtiest deals ever pulled on the property tax payers. Keep an already too high garbage fee and cut the service in half. If the taxpayers in this county had any backbone at all they would have tarred and feathered the 6 commissioners that approved this crap AND Mark Johnson and run them all out of town.

...point to ponder
779
Points
...point to ponder 06/15/13 - 06:19 am
3
1
Poorly planned and executed

Someone at the top should be held accountable for this fiasco.

Once a week pickup for the price of 2 pickups....trucks the wrong size...routes not known.... Gimme a break!

The system worked before. We should have had an option to opt out teice a week to save the taxpayer to save money vs NOW we're getting less service for the same money! Whose taking credit for this grand plan? Which elected or otherwise person thought this was a good idea?

Our leadership continues to go lacking in the common sense department or was that the department that never existed.

ARC fan
187
Points
ARC fan 06/15/13 - 07:49 am
4
0
I guess I must be in the "non-Most" category.of residents.

My trash is still sitting by the curb. And my email to them for information regarding a second can is still unanswered.

jbenny2010
263
Points
jbenny2010 06/15/13 - 07:59 am
3
0
Me, too

I sent an email about picking up recycling that has been at the street for almost 3 weeks. Martha King emailed me back and said that she hoped that it would be picked up by this weekend. She seemed just as frustrated as everyone else. She does an incredible, yet thankless job!

However, my neighbors and I are thinking about taking cans to the municipal building and dumping them in front to send a message about what we think of the service and of the suckup commissioners!

allhans
24513
Points
allhans 06/15/13 - 08:16 am
2
0
In my W.Aug. neighborhood,

In my W.Aug. neighborhood, scheduled for Wed pickup,for the second week now we have had LATE Thurs pickup . If you are on the side of the truck with the automatic lift , you just might be one of the lucky ones. Those on the drivers side... you could possibly be ---- out of luck.

nocnoc
47237
Points
nocnoc 06/15/13 - 08:53 am
2
0
There is a NEW SMELL IN

There is a NEW SMELL IN TOWN.

A recipe for problems.

Take garbage, chicken skin, guts, fat, mix with table scraps, egg shells, dirty diapers and etc... Mix to together and add 91 degree heat for 6.5 days min. or 13.5 days maximum.

The resulting 40+ pound dish can be smelled for a whole block.

Sweet son
11083
Points
Sweet son 06/15/13 - 09:45 am
2
0
Come on guys!

All of us generate too much trash that in a landfill will take decades to decompose. In my lifetime I can think of at least four landfill sites which are basically rendered useless forever. Get a recycle bin for free and use it. Then once a week pickup will work for the rest of your garbage.

Darby
28357
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Darby 06/15/13 - 10:06 am
2
0
Will someone tell me again about how well

Richmond County is doing when compared to Columbia County?

I really need reassuring.

Sweet son
11083
Points
Sweet son 06/15/13 - 11:01 am
2
0
Hey Darby

Read countyman's comments. He is the Richmond County man. :)

Little Lamb
47956
Points
Little Lamb 06/15/13 - 02:10 pm
1
0
Cat Litter

Hey, nocnoc, for my recipe I also add plenty of used cat litter (I use the clumping kind).

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