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Health insurance refunds could be coming to some

Checks are early sign of federal overhaul change

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It could be the first tangible sign for some families that health care reform is more than a contentious debate in Washington. And it could signal the beginning of big changes to the health insurance market, experts said.

Health insurance companies that spent more than a certain percentage of premium dollars in 2011 on items not related to paying actual medical claims will have to send out a notice and potentially a refund check by Wednesday.

For many insurance companies, that requirement was known as the 80/20 rule, in which they were required to spend 80 percent of premium dollars paying claims or provide a rebate.

In Georgia, that notice or check will be going out to nearly 250,000 people for a total of $19.8 million. Companies had the option of lowering premiums for next year or crediting the amount to a credit or debit card.

A lack of tangible benefits has probably added to the negatives surrounding the reform law up to this point, said Dr. W. David Bradford, a health economist and the Busbee Professor of Public Pol­icy in the Department of Pub­lic Administration and Poli­cy at the University of Georgia.

“People haven’t seen the benefits, unlike when Social Security was passed or Medicare was passed originally,” he said. “Those were controversial at the time, but the actual programs kicked in quickly after the laws were passed and signed. Pretty quickly, people began to see the benefits of it. This time, it hasn’t been the case.”

More than money, however, the refunds refocus debate on how the insurance market is regulated and where the new regulations might provide some disincentives for companies.

Checking claims for legitimacy does not count toward medical loss, which provides a perverse incentive to companies to pay claims without hiring people to double-check them, said Ed Haislmaier, a senior research fellow for The Heritage Foundation.

“The whole thing has a lot of backwards, unintended effects,” he said.

People generally like the parts of the reform law that would prevent companies from excluding people based on pre-existing conditions and from greatly varying premiums in a region based on age, gender or health status.

Bradford said those are referred to in the law as guaranteed issue and community rating, which begin in 2014, along with the requirement to have health insurance or pay an penalty. That requirement is necessary for the other two measures to be economically viable for insurance companies, Bradford said.

Some people “don’t know that you can’t have those things without requiring that
everybody purchase health insurance to avoid adverse selection,” he said.

Adverse selection would mean that while risk and price are set at an average for all people, sicker people are more likely to purchase insurance while healthier people are less likely, setting up a bad deal for the insurance company.

“There’s a real chance, I would say even a real probability, that if we implemented guaranteed issue and community rating without the mandate that the insurance markets would suffer badly, and many of them may collapse,” Bradford said.

One area of the insurance market might already be harmed by the new rule, referred to as Medical Loss Ratio. For policies sold to individuals, companies in Geor­gia were required to spend 70 percent on actual medical loss.

Some companies missed badly, with American Gen­eral Life and Accident Insur­ance Co. not even reaching 50 percent. World Insurance Co. had to refund more than $1,100 per policy.

Companies that handle more individual insurance face much higher costs associated with issuing those policies than companies that write large group insurance, Bradford said. Those costs do not count in the medical loss column, putting them at a big disadvantage, he said.

“How we’re going to deal with these companies between now and the 2014 period (when other provisions kick in) is, I think, an unresolved issue,” Bradford said. “One of the implications is going to be a company that’s basically done individual policies only may not be able to live under the Medical Loss Ratio.”

Smaller and newer companies are also at a disadvantage, Haislmaier said.

“How are you going to grow your business if you don’t have some extra profits to reinvest?” he asked. “One of the effects will be to constrain the ability of small and start-up carriers to grow.”

If the election does not bring about changes that would appear to favor repealing all or parts of the law, insurance companies might start buying up competitors and consolidating the market into just a few major players, probably beginning in 2013, Haislmaier said.


The Centers for Medicare & Medicaid Services could not provide a comprehensive list of the health insurers that would be providing refunds for not meeting the required Medical Loss Ratio of premium dollars spent on claims. The Augusta Chronicle went through all 95 companies listed for Georgia to provide the following list.



American General Life and Accident Insurance Co. Individual 46.2/70 $32

BCBS Healthcare Plan of Georgia Individual 69.5/70 $12

Connecticut General Life Insurance Large group 82.5/85 $150

Coventry Health and Life Large group 81.7/85 $243

Coventry Health Care of Ga. Individual 68.4/70 $44

Humana Employers Health Plan of GA Large group 79.2/85 $486

John Alden Life Insurance Co. Small group 68.6/80 $1,056

Mid-West National Life Insurance Company of Tennessee Individual 61.3/70 $346

Nippon Life Insurance Co. of America Small group 74.2/80 $531

UnitedHealthcare Insurance Co. Large group 83.4/85 $113

World Insurance Co. Individual 55/70 $1,169

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proudgunowner 07/31/12 - 07:36 am
I got my big check from BCBS

I got my big check from BCBS of GA last week for a whopping $1.56. Thank you ObamaCare!!!!!

onlysane1left 07/31/12 - 09:07 am
Insurance companies have been

Insurance companies have been taking money from healthly people for years, scaring them think about the horrors of what would happen if they didn't have insurance and gotten sick. Now the field of play has been leveled and the woes are coming out. What about all the years that I paid and didn't use my insurance? I'm sorry that now you have work at getting customers and play by a system of rules, instead turning down the things that should have been paid for but didn't due to a silly technicality. (I'll play my world's smallest violin for you guys!)

LLArms 07/31/12 - 10:24 am
onlysane1left, lets establish

onlysane1left, lets establish a few things:

1. No one forced you to buy that health insurance.

2. Do you ask your car insurance company for a refund every year because your car didn't get smashed up?

Its a touchy subject, but lets keep it grounded in reality.

Insurance is insurance - you pay the price for a safety net. You should be thankful you did not have to use it all those years. That means you are in good health.

Angie H
Angie H 07/31/12 - 01:55 pm
Onlysaneone. "What about all

Onlysaneone. "What about all the years that I paid and didn't use my insurance? "

That is what keeps your premium as low as it is (I know it doesn't seem low). Just wait until they have to raise premiums to cover the cost of people who choose to not have insurance until they actually need it.

Wouldn't it be nice if I didn't have to get auto insurance until AFTER a crash, and the government required the insurance company to cover that pre-existing condition.

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