Unknown callers have been scamming Jefferson Electric and Jefferson Energy customers by claiming the customers’ accounts are unpaid and their service will be disconnected if they do not pay immediately.
A company employee will never call or e-mail customers to gain account or personal information, according to a news release. Employees will also never accept payment in the field or ask to enter a customer’s residence.
All employees will have a valid Jefferson Energy identification card, wear a uniform and arrive in a clearly marked Jefferson Energy company vehicle.
If anyone suspects fraudulent activity, contact Jefferson Energy immediately with the incoming telephone number or a license plate number and description of the vehicle.
Jefferson Energy can be reached at 1-877-JEFFERSON.