Their hands are full

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It is a good thing Amy Bailey is hyper. A person needs to be energized to home-school seven children, read avidly, get all the kids to their activities and somehow manage two restaurants.

Nothing scuffs your knuckles like shucking oysters by hand, said the co-owner of two Rhinehart's Oyster Bars, restaurants bearing her maiden name.

"I'll go to Belair Road and start shucking oysters, and the shuckers will get real nervous. I'll do it bare-handed because I've been doing it so long," she said. "I never really cut myself, but I'd buzz my knuckles a lot. It is usually the hand that is holding the knife. You'll slip and scratch your knuckles."

The employees who are shuckers serve as the unofficial maintenance crew. They've got the task of watching over the walls and tables, which are filled with messages and drawings -- penned, carved and gouged. The writing on the walls is encouraged, though there are frequent touch-ups to remove items that are too explicit. The paint comes out.

"People will get real excited when there's a new wall," Mrs. Bailey said.

The oyster bar on Washington Road was originally a sandwich shop with a residence above it. In the early days, the Baileys could afford only retail appliances, not the commercial kind found in restaurants, and they named their appliances. The big brown refrigerator was Susie, the short freezer was Ralph. (Linda was the microwave.)

Craig and Amy Bailey were married in 1985 after being business partners since meeting in Florida.

"Amy and me are the most motivated nonmotivated people you will ever meet. It is a Catch-22. We love business but it is not the world," Mr. Bailey said. That's why it might be many years before there is a Rhinehart's in Aiken.

Open for two years, the Belair Road oyster bar was designed to resemble the older one. That made it easier, Mr. Bailey said. The original was created over the years, paved with oyster shells.

Mrs. Bailey handles the marketing. Mr. Bailey takes care of the operations and money.

He handles the sports aspects of their children's upbringing. She does the school lessons.

Robert Tankersley has been working for the Baileys for a dozen years. He is one of three general managers and a kindred spirit, having six kids.

"They're wonderful people," he said.

In peak season, there are 170 employees in the restaurants. That dips to 130 in the low points.

A lunch rush at Rhinehart's tests the mettle of the employees.

Mrs. Bailey said that is why other restaurants hire Rhinehart's people when they leave.

"Everybody knows Rhinehart's. They know that if you have been to Rhinehart's, you have got the proper training," Mr. Tankerlsey said.

It is not a top-to-bottom-run business, though.

"We always let our employees create their own improvements," Mrs. Bailey said. "We have all these changes that become different jobs depending on what group made them. It is the waiter's job to make cocktail sauce, but it is the prep cook's job to do all the other sauces."

Even after being in Augusta 27 years, the Baileys have had to become creative in order to keep the restaurants going well in this economy. Monday specials, for example.

"The thing about this economy is that you're busy when you've not supposed to be and slow when you're supposed to be busy," Mrs. Bailey said. "Be ready. Get it when you can get it. And be happy about it."

Seven wonders

Mrs. Bailey shrugs when asked how she handles seven children every day.

"December is so insane. Because you've got recitals, parties, Bible study parties," she said.

The first six children came in nine years; then there was a break before the youngest was born three years ago.

"Now that they're bigger, my kids are self-sufficient. They all cook. The top four know how to iron," Mrs. Bailey said. "Peach, my 15-year-old, she'll do entire meals. Candlelight, and she garnishes the plates."

Campbell, the oldest at 17, takes gourmet cooking classes and works at the restaurants.

They are self-motivated, too. They'll get up and begin doing their schoolwork, she said.

"My kids are big readers. They are faster than me," Mrs. Bailey said. "They've taken speed-reading courses ... Your brain thinks at 70,000 words a minute."

Home-schooling isn't always so orderly.

"A teenager can sit at a table for four hours pretending to work and get nothing done," she said. That's why she has accountability worksheets to keep the kids on task.

Home-school doesn't stay home. There are trips to art class. There are trips to music class. Sports practices are at Warren Baptist Church's leagues.

Mrs. Bailey said she has become a logistics expert.

About 15 years ago, Mrs. Bailey had a Saturday morning radio show and interviewed a guest about home-schooling. She thought the method of tutoring that the guest discussed was powerful enough that nearly anyone could do it.

It is called delight-directed -- lead the children through what they love, which works better than "shoving it down their throat."

"Don't home-school thinking they are going to become docile, obedient. They really become free thinkers," she said.

At their lake home in Thomson, the children use Internet-connected work stations as part of their studies. The oldest children take college board prep testing online, meaning they can take a test and opt out of freshman courses.

Big family equals big expenses. Mrs. Bailey's a bargain hunter.

"Yard sales and pawnshops for my Christmas," she said. "And consignment stores."

Hard work is nothing new to the Baileys.

"We had the sandwich shop, and it was just Craig and I; we couldn't afford any employees," she said. "We had this hand slicer because we couldn't afford an electric slicer."

Opening an oyster

The Baileys' business began as Sub Club Deli sandwich shop 27 years ago.

Then they added a fondue cafe and Rhinehart's coffee house.

"None of it making any money. We still lived upstairs," Mrs. Bailey said. "We had been in business three years. Here we are, working until 4 in the morning. We had shifts taking naps. Up early in the morning to make bread. Up late at night with the coffee house. It was killing us."

The Baileys had seven employees, who all quit. They shut down the three businesses.

"We had always wanted to open an oyster bar," Mrs. Bailey said. "Craig had been in the oyster bar business in Florida."

After some retooling over a Fourth of July weekend, they opened their new restaurant. It was called Rhinehart's Raw Bar. Mrs. Bailey smiled and said the original name raised some ill- conceived notions of what was going on in the restaurant.

"We were getting some real interesting phone calls," she said. "Raw" was changed to "Oyster" on the sign.

Only fancy restaurants in Augusta served oysters back then, she said.

"And then they would be out, or when they get them, they would not be juicy," Mrs. Bailey said. "When we first opened, people would order half a dozen and I would look at them like they were psychotic."

They wanted a casual oyster restaurant. She was from Florida, where eating oysters meant not stopping until you couldn't eat anymore, where every corner had an oyster bar, and those bars concentrated all their money in the food, not the furnishings or ambience.

"To eat oysters, you want them opening in front of you. I'm picky about eating oysters," Mrs. Bailey said.

The Baileys came to Augusta in the summer of 1983. She wanted to see an aunt in Barnwell County, S.C., and Craig was interested in checking out the second-fastest-growing county in the country -- Columbia County.

"Craig is a feasibility genius," she said. "Two of the fastest-growing markets were near Austin (Texas) and west Augusta, Columbia County."

They spent weeks canvassing the area and settled on property on Washington Road. They had only $3,500 to invest.

Mrs. Bailey had gotten a job at the Forest Hill Racquet Club and was staying with her aunt.

Washington Road hadn't exploded with commerce.

"Down where Outback is, there was nothing. There were tumbleweeds blowing around," she said.

The Baileys selected a sandwich shop because it was a cheap way to start a restaurant. They got the land in July and opened on Christmas Day 1983.

It was a memorable day for other reasons. The water pipes froze, so they had to walk to a nearby convenience store to use the bathroom.

"We would get a case of Miller Lite every other week ...," she recalled. "To tell you how safe this neighborhood was then, we used to leave it out on the stoop to cool it."

They bought oysters from Island Seafood in Augusta until they had gotten big enough to arrange for their own supply.

"Our volume increased quickly," Mrs. Bailey said. "We started doing steady advertising. People don't realize you need to keep that up. If you're doing $1 million, next year you've got to spend $1,000 a month in advertising, but people don't want to do that."

She knows marketing. She once spent $14,000 on books one year, and most of them were on that subject.

In the early 1990s, they made an ill-fated expansion to Athens, Ga. They took over an old Western Steer and quickly got swallowed up by the high overhead and expensive gas bill.

"Had a store in Athens for a year. Closed that one quick," Mr. Bailey said.

"Some restaurants make good parking lots," his wife said.

There was a positive to be had from the failure, Mr. Bailey said, and that was bringing the focus back to their Augusta business. It also helped make the Belair Road expansion a success, because they chose to keep the new Rhinehart's resembling the original.

"We won't ever (expand) and hurt the other restaurant again," Mrs. Bailey said.

Business first

After five years of living at their business, they moved into a house in Spring Lakes.

Mr. Bailey had always lived on lakes, beginning with his upbringing in Alaska. The family found land next to Thurmond Lake.

"We ended up buying our next-door neighbor's house and knocking it down," Mrs. Bailey said, to make the chicken coop.

The Baileys were reared in rural areas.

She was born in Perry, Fla., 4,600 miles from her husband's home town of Palmer, Alaska. Their fathers were doctors.

Amy attended the University of Florida in Gainesville, a "sorority girl living off Daddy." She initially sought a degree in dermatology.

"I'd always been really brainy. (My father) had these ideas that I'd marry a doctor or become a college professor," she said. "I got fascinated with business."

She never finished her degree. She met Mr. Bailey, who went to Florida because of his mother's health. The family lived on Finger Lake in Palmer until he was 10 years old. His mother became allergic to volcanic ash, so they moved to Florida.

"Arizona was hot and dry. It didn't work, so we went to Florida, hot and wet," Craig said.

The family settled in the Orlando area.

"My dad told me, You're going to have to work for yourself. You have that personality; you won't be happy working for anybody else,' " Mr. Bailey said. "And he was right."

Well, not right away. While living in Winter Haven, Fla., he bused tables at a supper club and then waited tables and did a stint in fast food.

He went to college in Wyoming, simply because someone walking down the hallway of his private high school handed him an application. He wanted to see what the West was like. When it wasn't cold and snowy, Mr. Bailey played rugby. A broken shoulder slowed his athletic career and led to other pursuits.

"I did a lot on my thumb. I did a lot of hitchhiking while I was in college," Mr. Bailey said. "I went from Laramie to Seattle on $7."

He shoed horses, moved from Wyoming to Texas to Oklahoma. He worked with racehorses before returning to Florida to attend hotel restaurant school at Florida State University.

"He was doing classes on gravies and sauces when the rest of us were in real school," Mrs. Bailey quipped.

The Baileys' first meeting was at a Benigans in Gainesville.

"He walked up to talk to me, and I don't talk to strangers in bars," Mrs. Bailey said. "He followed me home and did doughnuts in front of my house."

Mrs. Bailey was concerned about Mr. Bailey's antics in his car because she was living in a boardinghouse.

"He wouldn't leave until I promised to go to breakfast with him. There was this place in Gainesville called Skeeters Big Biscuits. It is open all night. We ended up talking until 4 in the morning about business. He had been in business for himself. I got real excited about that."

After a few dates, Mr. Bailey said he began to view their relationship in terms of a business arrangement.

"I recognized that she was an intelligent person," Mr. Bailey said. "At that time in my life, I didn't want a social life. I was interested in getting a business going."

He left FSU two courses short of a degree. Those courses were finance and accounting.

"Those are things I learned on my own," Mr. Bailey said. He learned about business feasibility and spotting trends.

The Baileys became business partners and landed in Augusta with the sandwich shop. They admit they never dated in a traditional way before getting married.

He charged her $200 a month rent to live in the apartment above the restaurant. The property was in his name then and he was seeking an income stream.

Mrs. Bailey said she dated other men to make Mr. Bailey jealous.

"Right before Thanksgiving, he says we're going to be down, be closed for a week. We're going to down to Florida to be with our parents. 'I think it would be a good time to announce our engagement.' It was the first word about it," Mrs. Bailey said.

"A lot of people go into marriage with rose-colored glasses. But if you started like we started, scrubbing floors, working seven days a week, you find out real quick what a person is made of," Mr. Bailey said.

Mr. Bailey is "Mr. Outdoors," his wife said, although she said she is as good of a shot as he is.

Mr. Bailey plays tennis and coaches the children in baseball and basketball.

"He's not a nerd reader like me," Mrs. Bailey said. "He's smart like a wolf, perceptive."

Mrs. Bailey is the writer. She said she has written two novels and a few nonfiction books.

She has written articles and a humor series. The articles in restaurant magazines are good ways to vent, she said:

"Restaurant people can't take advice."

Reading and writing are her hobbies.

"I write as fast as I talk, which is fast," she said.

She studies languages and can speak some Mandarin Chinese.

"She learned how hard you have to work to succeed in business," Mr. Bailey said. "You're only as good as yesterday."

Mr. Bailey spends a lot of time on the company books at his office at the Washington Road restaurant. He said he gets to work about four days a week, socially stopping into the other store.

He said he can be a little overbearing, so he works with the general managers on concepts and concerns and lets it trickle down from there. He relies on them to run the business so that he has time to spend with the children.

"I don't hang over people's shoulders. I give them a job and leave them alone," he said.

Reach Tim Rausch at (706) 823-3352 or


BORN: May 8, 1962, Perry, Fla.

EDUCATION: Attended University of Florida

FAMILY: Husband, Craig; children, Campbell, Peach, Lex, Maddie, Sam, Teal and Jake

HOBBIES: Reading


BORN: Dec. 22, 1955, Palmer, Alaska

EDUCATION: Attended Florida State University

FAMILY: Wife, Amy; children Campbell, Peach, Lex, Maddie, Sam, Teal and Jake

HOBBIES: Fishing

Comments (44) Add comment
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askme2b123 12/29/08 - 01:45 am
Very nice article. I love

Very nice article. I love going to Rhinehart's. Keep up the good work. Everyone is doing a great job.

FedupwithAUG 12/29/08 - 03:18 am
Maybe they go through alot of

Maybe they go through alot of employees because if they find out your gay they fire you?

DoubleD 12/29/08 - 05:49 am
I used to be a hard core

I used to be a hard core Rhinehart's patron, but my last three visits have been poor, and that includes both locations.

freespeech 12/29/08 - 06:26 am
The food is okay, but the

The food is okay, but the place is just nasty! I'm not comfortable there. "Beyond casual" is way beyond clean.

augdowg 12/29/08 - 08:02 am
Cant get at a table if you

Cant get at a table if you are in a wheelchair..the parking lot gets your car dirty, and the service is the worst in Augusta..but the food is

deborah30906 12/29/08 - 08:03 am
I have loved Rhinehart's

I have loved Rhinehart's since I first visited, years ago. I always take out-of-town visitors there. It's one restaurant in this town that is unique. The food is great and the casual atmosphere completes the experience. I even take my Florida friends there and they love it. I had the opportunity to meet and talk with Amy after the birth of one of her children. She is an intelligent, extremely interesting person. Kudos to your success. I love your voice on the commercials.

shamrock 12/29/08 - 09:41 am
Most of the comments so far

Most of the comments so far are laughable ... possibly from competitors?? Rhineharts thrives, and resulted in a second location, for one reason. The food is great, atmosphere un-matched in this area and the service is great every time I have been there (and that has been a lot of times). The restaurants are handicapped accessible or they wouldn't be allowed to remain open. DoubleD ... did you make a complaint about poor service or just keep going back ... to both locations? My math tells me you had six visits and unhappy with each. Sounds a little fishy ('scuse the pun)! And FedUp ... get real!!

jusanote 12/29/08 - 10:01 am
Fedupwith Augusta, are you

Fedupwith Augusta, are you speaking from personal experience with the being fired if you are gay? If so your place of employment is not the place to "come out" your sex life should be your business. I've been to Rhineharts and i didn't find the food or the service to be anything special.

GADAWGSALLTHEWAY 12/29/08 - 10:16 am
i love rhineharts, hope i can

i love rhineharts, hope i can enjoy it for many years to come, and i like the "beyond casual" atmosphere. keep up the good fav waitress is carolyn....c u soon.

dashiel 12/29/08 - 10:30 am
This is the best work I have

This is the best work I have yet read by Tim Rausch. He depicts the Baileys as believable (if a tad ditzy) workaholics, and explores wrong turns as well as luck in telling their success story. But didn't Amy also start a Spanish/English newspaper here? That detail seems worth mentioning and must make many readers question why it was omitted. Mostly, though, Mr. Rausch's very readable article helps us understand and appreciate how Rhinehart's came to be--and how this unique establishment manages to remain the best dining value in Augusta.

AugustaRaider 12/29/08 - 12:21 pm
GREAT Food, but I cannot go

GREAT Food, but I cannot go there anymore. Both restaurants are nasty. The tables are sticky, the floors are dirty and when you walk in, the place stinks. Nice article about two very nice people, but please, clean your restaurant!

Tujeez1 12/29/08 - 12:22 pm
I went to Rhinehardt's once a

I went to Rhinehardt's once a very long time ago. the Atmosphere was WAY beyond casual. Some very talented guy was there with his guitar. I began doing my best Elvis and became an instant celebrity. I had to stop, as I was embarrassing my wife. The Ego got a thorough stroking that night. We had a ball. I loved the place. The people there were warm and cordial. the service was hand and foot. They (the service staff) were right there everytime you needed anything. If they have remained like that over the years, they definitely have to be the best restaurant in the CSRA. I will NEVER forget the kindness that the Baileys, and the staff of Rhinehardt's, showed towards my niece and family, when her Fiance passed away. These are top notched Human Beings, and it shows.

HYPOCRITES 08 12/29/08 - 12:33 pm
Why would anyone take an

Why would anyone take an article like this and criticize the subjects? I do not eat sea food, but from what I have heard, this is a great place to eat. To take an opportunity to trash these hard working people IMHO, is just tasteless.

ZenoElia 12/29/08 - 01:10 pm
Let me be 'tasteless' just

Let me be 'tasteless' just this once. While the article depicts people I know nothing about, I have visited their place by Westside HS and will not return. As mentioned above, the place is not clean and it stinks. The service is absolutely nothing to tell anyone about. It stinks as well. I have eaten fresh picked oysters in the Savannah marshes with my uncle many years before pollution made that a risky venture. Those are fresh and tasty with a cold beer and Tabasco. What I experienced from my three separate visits about six months apart is that the oysters are improperly shucked, often torn to pieces and yet still served..yuck! Mostly they are also tasteless and size is unworthy the price. I'd have to eat ten dozen of those barely grown shucksters to begin to fill up. Drinks are also warmer than I like them yet if memory serves me--while Guinness is still served way too cold. The boiled shrimp also suck. Overcooked, in pieces, un-peelable and tastes like leather. For what I paid for an hour of my time was outrageous and I went away very disillusioned. The Bailey's may be top-notch folks...but IMHO--their restaurant doesn't make 'so-so' on my grade-scale.

business owner again
business owner again 12/29/08 - 02:40 pm
I have a very dear friend in

I have a very dear friend in Tampa, Florida, who also owns a home in New Orleans. Several months ago he called me from outside New Orleans to tell me he was headed to Atlanta for a meeting. However, he was craving the fried fish and spicy boiled shrimp at Rhinehart's ... swears he can't get seafood anywhere near in Tampa or New Orleans. She he drove non-stop from New Orleans to Augusta, had dinner at Rhinehart's on Washington Road, spent the night and got up early the next morning to drive back to Atlanta for a meeting. Now that, my friends, speaks volumes about this place. It is beyond any seafood place I have ever been.
Points 12/29/08 - 02:49 pm
Hi this is Amy from

Hi this is Amy from Rhinehart's and I want to thank all of you for your kind words and any of you who have had any unhappy experiences, I would love to get a detailed email from you about it -- so I can fix it -- if I can and make it up to you somehow. I respond to all comments from our website personally and usually in a couple of hours unless I'm out and about and then within 24 hours at the latest-- because these are really important to me. The Rhinehart's website is and my email is -- oh and ZenoElia we do not and never have served Guiness and I will personally buy and shuck you 10 Dozen Oysters if you are able to eat them.

Dew Hickies
Dew Hickies 12/29/08 - 02:56 pm
Hard Work == Success

Hard Work == Success

Bear - Lillian Smith
Bear - Lillian Smith 12/29/08 - 03:16 pm
Great article!!! The story of

Great article!!! The story of Amy and Craig's success really is an inspiration for those who have dreamed of owning their own business. They've proven that if you're willing to "work" and put your heart and soul into it, you WILL realize the fruits of your labor.
I have been around the world, (literally) and can honestly say that no other restaurant, including coastal restaurants I eaten in come close the size, quality and consistency of their shrimp, not to mention one of my personal favorites, the Shrimp Spread.
Augusta is fortunate to have a local family owned seafood restaurant that provides a fun and family friendly atmosphere where you expect the best and are never disappointed.
I discovered Rhineharts about 20 years ago and it's been my comfort food of choice ever since.
Keep up the good work guys!!!

mable8 12/29/08 - 03:30 pm
While no business is perfect,

While no business is perfect, it appears the Bailey's have enjoyed success in theirs. It is great to have a well written article on local businesses and how the owners built it into a successful venture. To those who criticized the services and the food, it is a safe bet you never requested an audience with the manager, who would have rectified the "wrong" in an appropriate manner--and you would most likely had the choice of having your fee refunded or be given a free meal at a later date (of your own choosing). I detest oysters, but others in my family love them--and would have no problem eating at Rhienhart's.

Debster 12/29/08 - 03:35 pm
I've not been to either

I've not been to either location, but I have heard from friends who have that the floors are absolutely disgusting. But, then again, I've not been there to know for sure. I did have the pleasure of eating some of their food at a catered event and thought it was tasty and worth a trip to see for myself if the restaurant's atmosphere would turn my stomach. As for the commercials, I truly can't stand how fast they talk. I know you're paying for each second, but talk slower so your patrons will get your message. The only thing I'd like to know more is about the family - 7 kids ... how do you do it??? :) Here's to continued success!

condor121 12/29/08 - 03:43 pm
What is there left to say?

What is there left to say? On a personal note, Amy Bailey is one of the most charitable, supportive, smart, and dynamic people in this town and for anyone who doesn't know her, Craig, or any of their children, if you ever get a chance to see them at one of the restaurants or at one of the many charitable functions they sponsor - say hello and introduce yourself, you will have a fast friend in the Baileys. Now, as far as their restaurants are concerned, if you go in there with your nose up in the air, I am sure you will find something to complain about. Not too worry, there are plenty of us who LOVE beyond casual. You gotta go to know!!!

kentm1 12/29/08 - 03:58 pm
No I am not a competitor or

No I am not a competitor or paid spokesperson for Amy and Craig (however, I can be . . . for food) Rhinehart's is one of Augusta's great local restaurants. The food is always great. The service is friendly and the atmosphere fits the menu. Of course, Rhinehart's is not a white tablecloth restaurant and it doesn't try to be. It is a truly unique, casual, Augusta landmark that is perfect for a few beers, a few oysters and a few laughs with friends. Want tuxedoed waiters? Keep driving. Want cold beer and a good time? See you there.

tgentry117 12/29/08 - 04:11 pm
Everytime I have someone in

Everytime I have someone in from out of town I take them to Rhinehart's. As a matter of fact, a consultant friend of mine always wants to make Rhinehart's his first stop after stepping off the plane!

Good times, Great food and cold beer. I'm getting thirsty and hungry right now! Great article.

Yosemitesam 12/29/08 - 04:22 pm
Absolutely the best seafood

Absolutely the best seafood available in the Augusta Area. And a great hamburger as well. My hat's off to Amy and Craig for doing such a good job with their family while at the same time providing a great dining experience all these years. There is a reason their parking lot is always full at their restaurants.
Thank you for expanding to Columbia County

MD62208 12/29/08 - 04:41 pm
Rhinehart's is one of my

Rhinehart's is one of my favorite places in Augusta to eat and if my kids get to pick we are going to Rhinehart's! The food is always great and always consistent. Rhinehart's is a great place to meet new friends and enjoy time with old ones. You will always run into several people you know. It is definitely a place for relaxed friendly people that enjoy life and if you're uptight it is not the place for you! And for the person that stated the oysters were small and not shucked well it's obvious you haven't eaten at Rhinehart's!!!

Rob Pavey
Rob Pavey 12/29/08 - 05:15 pm
This family knows how to run

This family knows how to run a restaurant and I'm a definite fan. Their fried shrimp platters are every bit as good as anything from Myrtle Beach to Hilton Head - and a lot cheaper. It is an oyster bar, not an operating room, so if you dont mind some ketchup splatters on the wooden tables, it's a great place to go. It is also worth noting that the Baileys have been very kind to groups who visit Columbia County - Bassmaster anglers and lacross tournament families, to name just a few. They are a business, yes, but they are also part of a community they call home. I dont think you could say that about all the high-priced chains we have in the area.

Bobbie S.K
Bobbie S.K 12/29/08 - 05:35 pm
Yosemitesam, you are 100%

Yosemitesam, you are 100% correct on that hamburger. The best in town. Keep up the great work and good luck in years to come.

karmakills123 12/29/08 - 09:08 pm
good food ...great

good food ...great service....nice folks....what else do you need ???? Love this place !!!!!

RockHudson 12/29/08 - 09:14 pm
Because you so proudly admit

Because you so proudly admit you don't serve guinness I would never go there.

SomewhereInAugusta 12/29/08 - 09:57 pm
As one of their competitors,

As one of their competitors, we can certainly attest to what they have been able to accomplish. The restaurant business in general is very tough as many may not know that 80% fail in their first year and being and independent restaurant you certainly don't have the resources that the chains have. If all goes as planned with no food returned to the kitchen, no employee theft, nothing spilled or made incorrectly, you generally will be able to make a profit of 5 to 9 cents on every dollar (5% - 9% profit) which as most know, it is very difficult to excute perfectly every single day. While no restaurant is for everyone, Rhinehart's has certainly captured the market on "Beyond Casual" within the CSRA and most of their food items are very good. It takes a lot to put out freshly prepared & breaded items but they do it well. Their shrimp spread is some of the best I have ever had. Great article about two fine hard working productive Christian family individuals who support the community in many ways. Of course I certainly believe in supporting local businesses but this is one I frequent often and they do a good job. Congratulations on your continued success. Lewis

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