Carroll, who has been senior director of member services and small business development with the Augusta Metro Chamber of Commerce, replaces Brian Tucker, who left earlier this month to become the president of the Georgetown County Chamber of Commerce near Myrtle Beach.
Carroll has worked with chambers for 12 years and recently completed nonprofit management certification through the U.S. Chamber of Commerce.
“I just saw this as an opportunity to grow my skills and pretty much challenge myself,” she said.
Originally from Jacksonville, Fla., Carroll moved to Augusta in 1998 to work for Radisson. She worked for 10 years in hotel management before beginning a career with the Columbia County Chamber of Commerce/Augusta Chamber, which was combined at the time.
“I think bringing that to the table makes it really easy to do my job now,” she said of being in a service industry.
She gained experience in economic development while working for the Columbia County chamber, which she said will help in working with bringing new businesses to North Augusta.
“I’m excited about the new announcement with North Augusta 2000 (the nonprofit’s strategic plan for 2012-2016) and the opportunities they are looking to create for small businesses,” she said. “I am looking forward to the opportunity to get to know the community and to get to know members of the chamber as well as citizens in North Augusta.”
Feedback from a survey compiled by North Augusta 2000 for the strategic plan showed that people would like more upscale restaurants, and Carroll said she is excited to be a part of growth opportunities.
Carroll said she is looking forward to increasing North Augusta’s membership. The North Augusta chamber has about 450 members, compared to about 1,100 in the Augusta chamber.
“I love the work that I do and making sure the members and the staff and everybody is happy and making progress,” Carroll said. “I am a people person, definitely a communicator. I like talking to people, getting to know people, building relationships. I am definitely looking forward to that.”
Though she lives in Augusta, her husband of nine years, Dwayne, grew up in North Augusta, and she is familiar with the area.
Out of the office, she enjoys Zumba, ballroom dancing, reading, music, the arts and volunteering in the community.
“Being in the chamber industry, volunteers are one of the most important tools that make the chamber run,” she said. “I like to give as much as I request from people.”
A lot of her volunteer time is spent with the Alzheimer’s Association, but she also volunteers with the arts, including the Arts in the Heart of Augusta Festival.
“Pretty much, if something is open and my schedule is open, I am usually there,” she said. “I like to see people, interact with people and give back as much as I can.”
She said she is looking forward to getting to know the North Augusta community and volunteering at new events.