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Goodwill, feds investigate possible data breach

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NEW YORK — Nonprofit organization Goodwill Industries Inc. is working with federal officials to investigate a possible security breach.

The Rockville, Maryland-based organization said late Monday that it was contacted Friday by a payment card industry fraud investigative unit and federal authorities who said payment card numbers may have been stolen from some U.S. stores. Goodwill said it is working with credit card makers, the Secret Service and fraud investigators to figure out if a breach occurred, but so far none has been discovered.

Goodwill operates more than 2,900 stores and takes in annual retail sales of $3.79 billion. It sells donated merchandise to fund job programs.

Since the company’s stores are operated by about 165 regional headquarters around the country, there is no centralized database of all of its customers’ credit card information. That could limit a breach, if one occurred, to certain Goodwill locations.

The investigation follows a spate of high-profile data breaches at Target, Neiman Marcus and other retailers.

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Riverman1
94467
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Riverman1 07/22/14 - 02:31 pm
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1
Barry?

Barry?

750
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Barry Paschal 07/23/14 - 06:50 am
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No breach

This brief wire story makes the unfortunate assumption that Goodwill retail stores are part of a national franchise, all linked like Target or Kohl's. They aren't. Each Goodwill agency is autonomous. Goodwill Industries of Middle Georgia and the CSRA operates independently from every other Goodwill, including using different data systems. Not only have no breaches been found in any Goodwill using any of the systems identified as vulnerable, but our local Goodwill doesn't use any of those systems. Customer data security is extremely important to us, and we continue to closely monitor and safeguard those systems - none of which have been compromised despite the impression likely left by this reprint.

Sean Moores
702
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Sean Moores 07/23/14 - 07:43 am
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@ Barry

I don't believe the story makes that assumption. See the second to last paragraph:

"Since the company’s stores are operated by about 165 regional headquarters around the country, there is no centralized database of all of its customers’ credit card information. That could limit a breach, if one occurred, to certain Goodwill locations."

750
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Barry Paschal 07/23/14 - 09:04 am
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Not in print

Sean, it's unfortunate that paragraph didn't appear in the print version - which I should have specified.

Sean Moores
702
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Sean Moores 07/23/14 - 02:14 pm
0
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I see

I see

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