Nurse turned away for treatment

I do not live in Augusta, but I am a frequent visitor of your city. I absolutely love it in Augusta. But this past weekend I was horrified by the treatment, or lack thereof, by an emergency services organization.

 

I tried to have my daughter, who had a fever of 104.2, seen at this facility this past Saturday only to be turned away at the door. The office would not be closing until 6 p.m., and we arrived shortly before 5 p.m. A security guard came to the door and asked me if I was picking up or dropping off. When I replied I was bringing my daughter, he rudely told me I could not bring her in.

When I asked why, he stated that the doctors told him to lock the doors early, for they wanted to get out right at six. When I asked to speak to someone in charge, he rudely closed the door in my face and said he took his orders from the doctors and I couldn't come in.

I am a registered nurse, and have worked in the hospital and office settings. My advice to these individuals is to pick a different career path, because obviously you got it wrong the first time around. Doctors and nurses should be compassionate individuals who put the care of patients first.

I would hate for these people to have someone they love treated with as little regard as my daughter and I were!

Catherine McElveen

Sumter, S.C.

 

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