Teleperformance to double its staff in next two months

Augusta center will employ 300 more staffers

Saturday, Oct. 9, 2010 10:13 PM
Last updated Sunday, Oct. 10, 2010 5:59 AM
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Teleperformance USA has announced that it will hire more than 300 additional people for its Augusta customer service center.

Hiring began Friday and will continue until November, said Marcie Ballard, vice president of recruiting.

"It is for a major wireless company that we have secured a new line of business, one of our existing clients," Ballard explained.

Teleperformance works with all of the major cell phone providers, but Ballard would not disclose which of them the new hiring is tied to serving.

"We need to have those folks hired by the end of November," Ballard said.

The hiring will double the number of people working in Augusta for the outsourcing firm.

Teleperformance USA opened in June 2008. The 50,000 square foot customer service center is in the Waccamaw Building on Wylds Road near the Augusta Mall.

Ballard said the firm currently serves three different clients out of its Augusta facility.

Ballard said the new employees would make $10 per hour.

All interested applicants are encouraged to apply at www.teleperformance.com.

The company, which has its U.S. headquarters in Utah, serves Fortune 500 companies such as Microsoft, Dell, Apple, AT&T and Priceline. Worldwide, Teleperformance has a staff of 83,000 people.

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floridasun
310
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floridasun 10/09/10 - 10:50 pm
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Wow,I guess$10 per hour jobs

Wow,I guess$10 per hour jobs are better than nothing, but that equates to about $20,800 per year which is probably below the poverty level.
Augusta needs to focus on recruiting better paying jobs

TK3
562
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TK3 10/09/10 - 11:06 pm
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The Fed forced minimum wage

The Fed forced minimum wage one is required to pay everyone, regardless if they are worth it (inflation anyone) is $7+per hr. so $10 per hr is above minimum. The poverty Rate is about $10K for 1 and 14K for 2 so $20K is considered above poverty levels.

augusta citizen
9692
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augusta citizen 10/09/10 - 11:34 pm
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I know a lot of people who

I know a lot of people who work for around 10.00 an hour.

jb1234
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jb1234 10/09/10 - 11:39 pm
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It wouldn't be Augusta if

It wouldn't be Augusta if somebody wasn't complaining...$10/hr may not buy you a mansion, but it'll certainly keep you off the street.

1CowboyFan
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1CowboyFan 10/10/10 - 05:34 am
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Great ... more telemarketers.

Great ... more telemarketers.

Taylor B
5
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Taylor B 10/10/10 - 03:27 pm
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$10 will keep you off the

$10 will keep you off the street. $10 will not keep a family off the street.

OhWell
326
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OhWell 10/10/10 - 04:32 pm
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The problem I see with

The problem I see with companies like this is there management is always brought in from somewhere else. This is not a company you can go to work hard and expect to advance. When WellCare was there primary vendor I applied because I have much experienced in the managed care and insurance industry. I was told not to politely that I had to much experience and they would not be interviewing me by the receptionist. I know that she probably was not supposed to voice her comments but they were true.

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