Comcast reports service outage

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Residential customers for Comcast experienced a service outage on Sunday night.

Tina Baggott, the director of marketing for Comcast, said the outage affected some customers in the Augusta area.

The power went out to a receiver affecting eight to 10 cable channels, causing customers to lose access to the channels, Baggott said. The outage lasted two to three hours. The cable channels were restored the same night. Phone and Internet service were not affected.

The power outage was very unusual and does not happen on a normal basis, Baggott said. She is unsure whether the extreme high temperatures contributed to the outage.

 

Reach LaTina Emerson at (706) 823-3227

or latina.emerson@augustachronicle.com.

 

Comments (3) Add comment
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msitua
132
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msitua 06/15/10 - 03:11 pm
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0
Unfortunately we couldn't

Unfortunately we couldn't watch the Tonys from New York, a great event.

catlady8
14
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catlady8 06/15/10 - 05:41 pm
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Yes, I was angry about the

Yes, I was angry about the Tony Awards!! And my service was out for over FIVE hours!!!!

Jenniferweb
0
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Jenniferweb 06/16/10 - 04:02 pm
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I had Comcast and always had

I had Comcast and always had problems with the signal, especially anytime it rained. I get my TV via Internet from a program at seetvpc.com. Have used it for a couple years and it's great.

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