AT&T glitch hits cell phone clocks

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AT & T officials say an electronic glitch caused several local cellular customers to have the wrong times displayed on their phones.

The network glitch affected customers in the Augusta and Athens area, but there is no way to quantify the number of customers who experienced the problem, said Sue Sperry, a spokeswoman for the company. There was an error in the electronic equipment that relays information to AT& T cellular phones, which resulted in delayed times and dates displayed on cellular devices. Some customers reported that their phone times were delayed by more than an hour.

The issue was first reported earlier today, but all phones should be automatically reset at this time, Sperry said.

"We ask customers to please power cycle the device if it has not reset," Sperry said. "We apologize for the inconvenience this caused."

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Dixieman
12900
Points
Dixieman 03/29/10 - 07:49 pm
0
0
Yeah, well, I use the alarm

Yeah, well, I use the alarm clock function on mine as my morning alarm and it was just by chance that I noticed it was off v. early this morning!

sdwells
6
Points
sdwells 03/29/10 - 09:27 pm
0
0
yep, my coworker was late

yep, my coworker was late this morning, thanks to AT&T.....

DoggieMom
226
Points
DoggieMom 03/29/10 - 10:17 pm
0
0
My husbands AT&T phone was

My husbands AT&T phone was off time yesterday, but like 43 minutes, not just an hour! I think it was fine today. I have T-Mobile, but mine was fine!

Augusta resident
1368
Points
Augusta resident 03/30/10 - 01:49 am
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0
I'm gonna be late for work

I'm gonna be late for work tomorrow and blame it on my neighbors ATT&T phone clock cause I use Sprint. Any excuse will do right?

jamc1103
134
Points
jamc1103 03/30/10 - 10:26 am
0
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My wife and I have verizion

My wife and I have verizion and our phones did the same thing yesterday. So this was not just an AT&T issue. Maybe we were close to an AT&T tower and that caused the problem, I don't know.

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