Glitch in school phone test prompted late-night calls

The Richmond County school system is repairing a glitch in its new phone system that caused many parents and employees to receive a late-night phone call on Monday.

The Global Connect Message system is designed as an automated way for the school system to quickly reach parents with important messages. The system was being tested Monday.

“Due to errors in programming, the message system did not end at the expected time and called several numbers very late,” Superintendent Dana Bedden said in a memo issued this afternoon. “We are getting this corrected and will make the necessary adjustments to prevent this from happening in the future.”

Dr. Bedden apologized for any inconvenience the calls might have caused.



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