Frequently Asked Questions

Where did it go?

Looking for help finding favorite features on our redesigned Web site? We hope you'll find your answers here.

Here are answers to some of the most asked AugustaChronicle.com questions. If you don't find the answer to your question here, just post a question of your own.

How can I contact a staff member from The Augusta Chronicle or AugustaChronicle.com?

The Augusta Chronicle main number is (706) 724-0851. You can find specific contacts on our Staff Page.

How can I submit a Letter to the editor?

E-mail your letter to letters@augustachronicle.com or fill out our web form.

We condense letters when necessary. Most will not exceed 300 words. A letter must include the writer's name and city, which will be published, and an address and telephone number for verification, which will not be published. Writers may be limited to one letter every 30 days. Open letters, letters to third parties and poetry are not considered. Letters from people living outside the Chronicle's circulation area usually are not considered.

How can I submit a rant or a rave?

Submit your Rant or Rave by filling out the online form.

Please keep your comments as brief and focused as possible and try to be courteous. We try to print all the comments we receive, but some may be held because they are repetitive or too long.

Where can I find the Richmond County Neighbors section?

You can find Richmond County Neighbors content online at http://chronicle.augusta.com/news/richmond-neighbors/.

How do I get to the Columbia County News-Times?

Stories from the Columbia County News-Times can be found online at newstimesonline.com.

How can I get a copy of an article or photo?

Published articles and photos are available from The Augusta Chronicle. There is a fee for this service. For more information call the Library at (706) 823-3229.

How can I get permission to reprint an article in my publication?

All articles and photographs published in The Augusta Chronicle are copyrighted. Requests to reprint articles must be submitted to Newsroom Customer Service Director Sean Moores. Articles may not be published on Web sites. Only links to The Chronicle's web site may be used. Any use of photographs from The Augusta Chronicle involves a fee and written agreement.

Please send your request via e-mail to sean.moores@augustachronicle.com
or by mail to:

        Sean Moores
        Newsroom Customer Service Director, The Augusta Chronicle
        P.O. Box 1928
        Augusta, GA 30903-1928

Please include the following information in your request:

- Article you wish to publish
- Date it was printed in The Chronicle (if you know it)
- Name of your publication
- Type of publication (book, magazine, newsletter, etc.)
- How often do you publish?
- What is the circulation (number of people distributed to)?
- Where is it distributed?
- What is the charge for your publication?

Where can I find the personals, horoscope or cartoons online?

We are not currently offering these features online.

How can I place an an obituary?

Obituaries may be submitted by the funeral homes or family, provided verification is confirmed and may be edited for style and policy. Your funeral home can assist you with the details. Deadline for the next day's publication is 5 p.m. or 4 p.m. prior to all holidays. All paid obituaries will appear on www.augustachronicle.com/obits. You may also contact us with any questions at 706-823-3351 between the hours of Noon-5 p.m. Monday-Friday and 2-5 p.m. Saturday-Sunday.

Where can I find engagement, wedding, birth, or legal announcements?

Engagements and wedding announcements can be found in our special wedding section at augustabrides.com. Birth announcements are updated every Sunday and can be found augustachronicle.com/life/births. Many legal announcements can be found at here.

Can I e-mail The Augusta Chronicle a birth, marriage, or engagement announcement?

Yes, you can send the announcements to celebrations@augustachronicle.com. A wedding announcement form can also be obtained by calling our classifieds advertising department at (706) 828-3844 or you can download one from AugustaBrides.com. There are a number of packages available.

Download a birth announcement form or a keepsakes edition form (pdf format)

The deadline for receiving the information is 10 business days prior to the day you wish your announcement printed. For example, to be printed on Sunday, August 23rd, your photo and form must be received no later than Monday, August 10th. It is best to get it in even earlier if you can. Two to three weeks is preferred. Please note that Saturdays and Sundays do not count as business days.

How can I advertise in The Augusta Chronicle or AugustaChronicle.com?

Advertising rates are available online. Call 706-823-3283 for more information.

Why don't you have all of the sections of the printed edition on your Web site?

Some stories in the newspaper are not available for use online. Others are written by The Associated Press, and can be found in our AP News section.

How do I submit a press release to The Augusta Chronicle?

Instructions for submitting your press release published in the print edition of The Chronicle are available online at AugustaChronicle.com/help/psa.

How do I submit a business item for On the Move?

You can submit items for the On the Move by emailing them to Business Editor Tim Rausch at tim.rausch@augustachronicle.com.

Where is The Augusta Chronicle building located?

The Augusta Chronicle is published in the News Building, between 6th and 7th streets, on Broad Street, in downtown Augusta, Ga., across from the Civil War monument.

The Augusta Chronicle
725 Broad Street
Augusta, GA 30901

See map

Where can I view The Chronicle's newsroom ethics policy?

Readers can download and read The Chronicle's code of ethics here. (pdf format)