Augusta committee to again review outsourcing human resources

Augusta Commission members plan to consider outsourcing human resources services today.


A contract with Automatic Data Processing, the global outsourcing firm with an Augusta call center, is expected to be discussed by the commission’s administrative services committee.

The proposal is unlikely to go far in the four-member committee because its chairman, Bill Lockett, has consistently opposed the move and nothing in the literature recently distributed by ADP has persuaded him otherwise, he said.

In an April 28 e-mail, obtained by The Chronicle, John Joaquin, an ADP Government & Education Program executive, listed benefits he says will come from a contract:

• Potential labor savings of
$6 million from “automation” of payroll and other systems and processes.

• Increased legal compliance. Joaquin said the commission “could have avoided the situation that required termination of the head of your recreation department” if ADP systems had been in place. The commission fired Tom Beck on April 23 for approving unrecorded “compensatory time” for a recreation manager.

• Access to a team of 1,000 analysts, specialists and lawyers to help remain “on the right side of the law” when changes such as federal health care reforms take effect.

• “Substantially lowered cost” from not having to hire 15 new city human resources personnel, though that has not been among the options presented publicly by Deputy Administrator Bill Shanahan, who is serving as interim human resources director.

• Job growth at the ADP Augusta Solution Center that is “propelled by expanding our partnership.”

• $60,000 for a “third-party consultant” to act as the city’s project manager.

Nine commissioners voted to send the contract back to committee last week after six of them couldn’t agree to approve or deny it.