Posted April 12, 2012 01:08 pm

SunTrust makes changes to management structure

SunTrust Bank’s market executive for Augusta has some different duties.


Tom Coghill has more of a community relationship role as statewide reorganization moved the supervision of two of the bank’s lending teams to Savannah and Macon.


SunTrust cut the number of team leaders in Georgia in half. In the consolidation, two of the three chose to retire. Coghill chose a new role in Augusta.


Kevin Blair, who is chairman and CEO of the Georgia region, said he was asked to make Georgia conform to the rest of the company structure.


“This was the last market that we had in the entire company that had hybrid team leaders, a manager that managed both the business banking and the commercial side of the business,” Blair said.


Coghill was one of those hybrid leaders. So, now Georgia is back to a natural structure, where the business teams all have their own manager, who is in Savannah, and the commercial teams have their supervisor, who is in Macon.


Business banking is for companies with $1 to $5 million in revenue. Commercial banking is for companies bigger than that, up to $100 million.


“The demands and the solutions required of a business that makes $2 million is far different than one that makes $70 million,” Blair explained.


There’s still business and commercial bank officers in all the cities. Just the managers have changed.


As for Coghill’s new role: “Tom would rather go on calls with the (relationship managers) than sit in the office and look at reports. So, this was a perfect fit for what he wanted to do, and based on his skill set,” Blair said.


All of the local decisions are still made in Augusta, but employee reviews and paperwork have been shuffled elsewhere.


“He still is the face to the community,” Blair said. “Any questions or concerns that come up from clients are escalated to him. And he has empowerment and authority to do things for them, whether it is a fee reduction or a pricing change.”