Stories by Scott Mayerowitz

Wednesday, Oct. 8, 2014

Service without a smile: why airlines aren't nice

Passengers cherish Virgin America for its mood lighting, live TV, fancy cocktails and friendly flight attendants, but it has lost $400 million since its founding in 2007.
By Scott Mayerowitz

Saturday, Aug 30, 2014

Mimicking airlines, hotel fees go sky-high

NEW YORK - Forget bad weather, traffic jams and kids asking, "Are we there yet?" The real headache for many travelers is a quickly-growing list of hotel surcharges, even for items they never use.
By Scott Mayerowitz

Thursday, Aug 21, 2014

United Airlines improving first class meal offerings

United Airlines is upgrading its first class food options and replacing snacks with full meals on some of its shortest flights.
By Scott Mayerowitz

Tuesday, Aug 12, 2014

Airport tries to ensure birds, planes don't collide

One Ohio airport is now experimenting with a new, gentler way to avoid bird strikes: planting tall prairie grass.
By Scott Mayerowitz

Monday, Aug 4, 2014

US airfares on the rise, outpacing inflation

NEW YORK - Travelers, prepare to pay more for your flight.
By Scott Mayerowitz

Wednesday, April 16, 2014

High jet fuel prices have protected airlines from startups

NEW YORK — Airline executives frequently complain about fuel costs. But the truth is higher prices actually have been good for business.
By Scott Mayerowitz

Friday, April 4, 2014

Save on your hotel bills this summer

Sum­mer vacationers looking for deals on hotels are going to have to search a little harder.
By Scott Mayerowitz

Friday, March 7, 2014

Wing cracks lead to Dreamliner production delay

NEW YORK - Boeing's much-delayed 787 Dreamliner has hit another production hurdle.
By Scott Mayerowitz

Tuesday, March 4, 2014

United gets tough on oversized carry-on bag

NEW YORK - United Airlines is getting tough on passengers with oversized carry-on bags, even sending some of them back to the ticket counter to check their luggage for a fee.
By Scott Mayerowitz

Thursday, Jan. 16, 2014

Airfares continue to rise, up 12 percent since '09

NEW YORK - The price to board an airliner in the United States has risen for the fourth straight year, making it increasingly expensive to fly almost anywhere.
By Scott Mayerowitz

Thursday, Dec. 26, 2013

Delta to honor mistake fares

NEW YORK - Some lucky fliers capitalized on a computer glitch Thursday and scored some really cheap flights on Delta Air Lines.
By Scott Mayerowitz

Wednesday, Dec. 25, 2013

UPS, FedEx delay Santa's sleigh

NEW YORK - Santa's sleigh didn't make it in time for Christmas for some this year. Delays at UPS and FedEx were blamed on poor weatherin parts of the country as well as overloaded systems.
By Scott Mayerowitz

Friday, Dec. 20, 2013

Airport chaplains do more than comfort fliers

Rarely noticed, airport chapels offer an escape from constant gate change and security announcements and are staffed by 350 part- and full-time chaplains worldwide.
By Scott Mayerowitz

Wednesday, Dec. 11, 2013

Poll finds many fliers dislike idea of in-flight calls

WASHINGTON - As federal regulators consider removing a decades-old prohibition on making phone calls on planes, a majority of Americans who fly oppose such a change.
By Scott Mayerowitz

Friday, Nov. 8, 2013

Tips for surviving the rigors of holiday travel

If you're among the 25.1 million people projected to fly this Thanksgiving, there are some things you can do to make your trip more pleasant.
By Scott Mayerowitz

Monday, Sept. 30, 2013

Airlines upgrade from old services

Airlines shift focus from baggage fees to new services to make flying better and boost revenue.
By Scott Mayerowitz

Tuesday, May 14, 2013

Airlines collected record baggage fees in 2012

U.S. airlines collected more than $6 billion in baggage and reservation change fees from passengers last year -- the highest amount since the fees became common five years ago.
By Scott Mayerowitz

Wednesday, March 27, 2013

Bankruptcy judge OKs American-US Airways deal

The combined airline will have 6,700 daily flights and annual revenue of roughly $40 billion. The new American Airlines will fly slightly more passengers than United, the current No. 1.
By Scott Mayerowitz

Friday, Aug 10, 2012

Flights, bags on time more often

U.S. airlines are more punctual and less likely to lose your bag than at any time in more than two decades.
By Scott Mayerowitz

Wednesday, July 25, 2012

American CEO bashes US Airways

American Airlines CEO Tom Horton says he approached US Airways CEO Doug Parker about the possibility of combining the two airlines - not the other way around.
By Scott Mayerowitz

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Search of alleged dealer's home found drugs, firearms

An Augusta man who alleged sheriff's officers have used illegal steroids, some for years, came to the attention of a Richmond County Sheriff's narcotics officer twice, according to an ...
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